How to Identify the Right Hiring Authority Before Contacting a Company
Contacting the wrong person costs more than a missed reply. Here is how to research who actually owns a hiring need, and how to label what you know versus what you assume.
HuntNow Editorial Team3 min read
Recruiters often say the hardest part of business development is getting a reply. In practice, a large share of unanswered outreach goes to people who were never responsible for the hire in the first place.
Hiring-authority research is the work of finding the person most likely to own a hiring need before you contact the company. Done well, it improves reply rates, protects your reputation with the account and gives your first conversation a much stronger footing.
Why job titles are not enough
The obvious approach is to search for "Head of Talent" or "HR Manager" and send a message. The problem is that responsibility for hiring varies enormously between companies.
- In a fifty-person start-up, the founder or CTO may own every engineering hire.
- In a mid-sized business, a department head may own the budget while an internal recruiter manages the process.
- In a large enterprise, procurement or a central TA function may control the supplier list, while hiring managers have little say over which agencies are used.
The same title can mean very different things. Research has to look past it.
Start from the need
Begin with the evidence of demand: a vacancy, a hiring signal or an account you want to open. The need tells you which part of the organization to look at.
If a company is advertising for a senior data engineer, the relevant people are probably in data, engineering or technology leadership, plus whoever runs talent acquisition. The CFO is unlikely to be the right first contact, however senior they are.
Map the department
Look at how the relevant team is structured. Useful sources include:
- The company's own website, especially team pages and leadership bios
- Professional profiles of people in the department
- Engineering blogs, conference talks and press releases
- The vacancy itself, which sometimes names the hiring manager or the team lead
From this, build a simple map: who leads the function, who sits beneath them, and where the vacancy appears to sit.
Identify likely owners
With the structure mapped, identify two or three people most likely to own or influence the hire. Typically that includes the direct hiring manager, their manager and the relevant talent acquisition lead.
For each, note their remit, how long they have been in the role and how their responsibilities connect to the vacancy. Someone who joined three weeks ago to build a new team is often a better first contact than a long-serving leader whose team is stable.
Label verified and assumed responsibility separately
This is the step most research skips. For every contact, record whether their responsibility is verified or assumed.
Both are useful. Treating them as the same thing is what causes problems. A consultant who knows they are approaching an assumed owner will phrase their message accordingly, perhaps asking to be pointed to the right person rather than pitching as if the need were confirmed.
Find professional contact details responsibly
Contact research should use approved tools and respect the privacy rules that apply in the contact's country. Record where each detail came from and when it was checked. Contact data goes stale quickly, so a date matters.
Hand over with context
The output of hiring-authority research should be easy to act on: account, name, title, department, relevance to the vacancy, verification status, evidence and contact details where permitted. With that in front of them, a consultant can write a relevant first message in minutes.
Making it repeatable
For agencies running steady BD, hiring-authority research is ideal work to standardize and share. HuntNow researches and maps hiring authorities for target accounts, always separating verified responsibilities from researched assumptions, so your consultants contact the right people with the right level of confidence.
